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Advising residents who’ve made a STR complaint to look at the violations list and make sure their complaint is listed. It’s important this list be accurate as it may be used to determine future STR policy.

I made a complaint against VHR 185, whose guests were running wild with ORV’s on private property, creating a lot of noise. I complained after a call to the owner failed to solve the issue. The date was 1/3/2023, via citizen serve. No sign of the complaint in the list.

If your complaint isn’t listed, be sure to write kgardner@29palms.org and ask that your complaint be added, I recommend doing this as public comment on item 3 for the February 20 meeting.

If you aren’t sure of the VHR number, it’s easy to find it via the 29 Palms Neighbor's map — https://bit.ly/3wMeDuh

Also there’s a record in the citizen serve if you used the online system to register your complaint.

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I took a look at the violation database. Why are loud music/parties/night sky complaints unactionable?

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Worth a public comment letter!

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I will gladly send one in, because those logs have some very lackluster data. It feels similar to the ambiguity in the appeals process. An objector is notified with very little time to file the appeal–despite the application's having been submitted very often months in advance- and then there is the matter of paying for the privilege to complain, only to anticipate the financial loss- as well as the frustration, seeing as hardly any appeals are ever decided in favor of the complainant. So, in this case, there is a complaints "hotline"- I have had the pleasure of getting the runaround from them on the weekend when the actual offense is occurring, and being told they will pass the info to the enforcers on Monday, when they return to regular hours. Of course, by then, the "guilty" parties have long since departed, and now there is no one to cite, no proof of the event. Lip service. Or in this case, "data service". Just because a process exists does not mean it has any impact or subsequent resolution. One can just wait for the next weekenders to repeat the offense in some manner, and then it starts all over again. And ends up on that log, as an unactionable violation. So where should I send that letter, and is there a time factor involved?

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If you are sending in public comment, generally good to email it by noon the day of the meeting. See the info in my first comment on this article for where to send it etc.

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Hello Laura, I sent you an invite :D Send me an email if you need any help!

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